Sommers Schwartz attorney Jesse Young filed a class action lawsuit on behalf of current and former at-home reservation agents who worked for Hyatt in the last three years. The lawsuit contends that the plaintiffs were not paid for pre- and post-shift work as well as time spent during their shifts on the telephone with help desk team members to fix computer-related problems. The plaintiffs are seeking damages in the U.S. District Court for the Western District of North Carolina for the defendant’s alleged violations of the Fair Labor Standards Act and state employment laws.