Sommers Schwartz, P.C.

Michigan Attorneys at Law

  • FREE CONSULTATION
  • 800.783.0989
    248.355.0300 (LOCAL)
  • Email Us
  • Home
  • About
    • Overview
    • Client Testimonials
    • Attorney Referrals
    • Careers
  • Attorneys
  • Practice Areas
    • Medical Malpractice
    • Birth Injury
    • Personal Injury
    • Class Action
    • Employment
    • Commercial Law & Intellectual Property
  • Accomplishments
    • Representative Cases
    • Verdicts & Settlements
  • Resources
    • Firm News
    • Videos
  • Contact
  • Blog
    • Birth Injury
    • Class Action
    • Commercial Law & Intellectual Property
    • Employment
    • Firm News
    • Medical Malpractice
    • Personal Injury

Telephone Advice Nurses Cheated Out of Wages and Overtime

April 5, 2017 by Kevin J. Stoops

health care worker overtime

Many hospitals, health care providers, and health systems across the U.S. employ registered nurses to triage patients’ medical concerns and questions over the phone. But what may otherwise be an efficient way for those employers to take care of patients can also be a means to rob thousands of call-in nurses of their hard-earned wages and overtime pay.

These unlawful pay practices violate the federal Fair Labor Standards Act and state labor laws by failing to compensate telephone advice nurses for time spent:

  • Logging into company computer networks and software programs applications before commencing their daily shifts;
  • Logging out of computer networks and software applications after ending their daily shifts;
  • Logging back into computer networks and software applications after meal breaks;
  • Performing other job-related tasks when not handling patient calls.

Whether the RNs are full-time or part-time, and regardless if they work from home, brick-and-mortar call centers, or onsite at hospitals and clinics, these unpaid “off the clock” tasks can account for several minutes each week, often beyond the forty-hour workweek for which nurses may be entitled to time-and-a-half overtime pay.

The telephone nurses who fall victim to wage theft have a variety of job titles:

  • Advice Nurse
  • Advice Line Nurse
  • Call-In Nurse
  • Health Advice Line Nurse
  • Hotline Nurse
  • Nurse On Call
  • On-Call Nurse
  • Telehealth Nurse
  • TeleNurse
  • Telephone Advice Nurse
  • Telephone Triage Nurse

Under U.S. law, withholding, denying, or refusing to employees for “off the clock” work is illegal in the health care profession and other industries. The attorneys in Sommers Schwartz’s Employment Litigation Group are currently interviewing current and former advice nurses and call-in nurses who suspect their employers engaged in wage abuse. If you have information that would assist our investigation, please contact us today!

Share on LinkedIn Share
Share on TwitterTweet
Share on Facebook Share
57

Categories: Class Action, Employment

About Kevin J. Stoops

Kevin Stoops is an experienced trial attorney who appears frequently in Michigan state courts and federal courts across the United States, representing clients in complex business litigation spanning the automobile and other industries. He has vast experience and a track record of successful outcomes in complex, high-dollar matters involving trade secret, business tort, intellectual property, executive employment, and class action claims.
View all posts by Kevin J. Stoops →

Recent Posts

  • Revelations about Pedophile Doctor Show How Hospitals May Be Negligent in Failing to Prevent Sexual Abuse
  • Questions to Ask When Selecting a Birth Injury Attorney
  • Call Center Employees Allege Intelenet America Deprived Them of Overtime Pay

Categories

  • Birth Injury (24)
  • Case Alerts (2)
  • Class Action (327)
  • Commercial Law & Intellectual Property (41)
  • Employment (349)
  • Firm News (42)
  • Medical Malpractice (157)
  • Personal Injury (129)
  • Railroaders (7)
  • Uncategorized (3)

Connect With Us

  • Facebook
  • Youtube
  • Twitter
  • LinkedIn

Search

Archived By Month

  • February 2019 (3)
  • January 2019 (2)
  • December 2018 (6)
  • November 2018 (4)
  • October 2018 (3)
  • September 2018 (14)
  • August 2018 (10)
  • July 2018 (2)
  • June 2018 (6)
  • May 2018 (15)
  • April 2018 (11)
  • March 2018 (9)
  • February 2018 (12)
  • January 2018 (5)
  • December 2017 (5)
  • November 2017 (21)
  • October 2017 (19)
  • September 2017 (10)
  • August 2017 (1)
  • July 2017 (10)
  • June 2017 (7)
  • May 2017 (7)
  • April 2017 (9)
  • March 2017 (15)
  • February 2017 (13)
  • January 2017 (11)
  • December 2016 (10)
  • November 2016 (7)
  • October 2016 (8)
  • September 2016 (10)
  • August 2016 (12)
  • July 2016 (8)
  • June 2016 (9)
  • May 2016 (15)
  • April 2016 (18)
  • March 2016 (17)
  • February 2016 (13)
  • January 2016 (15)
  • December 2015 (11)
  • November 2015 (13)
  • October 2015 (17)
  • September 2015 (11)
  • August 2015 (15)
  • July 2015 (17)
  • June 2015 (16)
  • May 2015 (8)
  • April 2015 (5)
  • March 2015 (12)
  • February 2015 (22)
  • January 2015 (13)
  • December 2014 (6)
  • November 2014 (5)
  • October 2014 (15)
  • September 2014 (7)
  • August 2014 (8)
  • July 2014 (10)
  • June 2014 (9)
  • May 2014 (12)
  • April 2014 (5)
  • March 2014 (6)
  • February 2014 (10)
  • January 2014 (11)
  • December 2013 (10)
  • November 2013 (8)
  • October 2013 (13)
  • September 2013 (9)
  • August 2013 (14)
  • July 2013 (8)
  • May 2013 (1)
  • April 2013 (1)
  • March 2013 (1)
  • January 2013 (2)
  • December 2012 (2)
  • November 2012 (2)
  • September 2012 (2)
  • July 2012 (6)
  • June 2012 (1)
  • April 2012 (1)
  • March 2012 (4)
  • February 2012 (3)
  • January 2012 (7)
  • December 2011 (1)
  • November 2011 (1)
  • December 2010 (1)
  • November 2010 (1)
 
1 Towne Square, #1700, Southfield, MI 48076    Directions →    Phone: 248.355.0300
  • Facebook
  • Youtube
  • Twitter
  • LinkedIn


The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation.
This information on this website is not intended to create, and receipt or viewing of this information does not constitute, an attorney-client relationship.

© 2019 Sommers Schwartz, P.C.. All Rights Reserved. Privacy/Legal | Sitemap