Bellhops and maids at the upscale W Hollywood Hotel in Los Angeles reached an $850,000 settlement with Starwood Hotels & Resorts Worldwide Inc. and Sheraton Operating Co. recently, resolving three wage and hour class actions against the companies. The workers claim the companies robbed them of their pay by not complying with certain provisions of the federal Fair Labor Standards Act.

The first action was filed in 2014 by two bellhops who began working at the hotel when it opened in 2010. Two days later, two maids filed a similar action. The class has grown to approximately 440 current and former bellhops and maids who worked at the hotel from 2010 to the date of the settlement earlier this month. Each plaintiff will receive more than $1,000 in unpaid wages.

According to the lawsuit, the hotel workers claimed:

  • They were frequently required to work more than four hours without a rest break and more than five hours without a meal break.
  • When they were granted a break, they were required to carry radios with them at all times so that they could immediately respond to any customer or manager who needed their assistance.
  • Employees who worked more than 40 hours per week were not compensated at time-and-a-half. Employees were also unpaid for time spent changing in and out of their uniforms before and after their shifts.
  • Lastly, the hotel did not reimburse them for business expenses and improperly distributed tips and service charges.

Wage and overtime abuses are all too common in the hotel industry. Nonexempt, hourly hotel workers are guaranteed certain rights under FLSA, yet many aren’t compensated in compliance with state and federal laws.

The attorneys in Sommers Schwartz’s Employment Litigation Group have successfully represented hundreds of wage and hour complaints. If you work in a service industry and believe you were robbed of your wages, please contact us today.


Jason J. Thompson

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Jason J. Thompson

Jason Thompson is a nationally board certified trial attorney and co-chairs Sommers Schwartz’s Complex Litigation Department. He has a formidable breadth of litigation experience, including class action and multidistrict litigation (MDL), and practices nationwide in both state and federal courts.